FAQ's

A complimentary welcome cocktail in the Magic Hideaway VIP section of the Cobalt Lounge and pre-show sleight of hand magic by Bill Abbott. An intimate Magic Hideaway showroom performance by Master Magician Bill Abbott where you’ll be inches away from the magic. And finally a post-performance opportunity for photos and autographs.
You check in with our host at the Casa Monica Resort lobby located at 95 Cordova St, St. Augustine, FL 32084 on the main floor. Early show check-in begins at 6:00 p.m. for cocktails and the pre-show sleight of hand begins at 6:45 p.m. Late show check-in begins at 8:30 pm for cocktails and the pre-show sleight of hand begins at 9:15 p.m.
click here for directions
The Magic Hideaway Experience is approximately 2 hours in length from the moment you check-in to your photo opportunity at the end.
Valet is $5 for Magic Hideaway guests only. Please have your valet ticket validated by your server in the Cobalt Lounge.  Be aware that valet parking at the Casa Monica is on a first-come first-served basis and on busy evenings and holidays the valet parking can be full and you may need extra time to find parking. Public parking is behind the Lightner Museum across the street, and street parking around the hotel. See Directions
You don’t need to print your ticket. Just bring the confirmation you received by email when you bought your tickets on your smart phone. Your party will be checked-in under the ticket purchasers name.

Yes! Enhance your experience with a dinner reservation at the Casa Monica’s Costa Brava restaurant. Please allow for 2 hours prior to show time for your reservations. Please make your reservations HERE

Tickets are automatically sent to your email upon purchasing. Please check spam and junk folders if you do not see your tickets in your inbox. Click “here

Seats are assigned by our House Manager to ensure couples and groups are seated together. The room is arranged to give everyone an intimate, up close experience of the show and due to the limited number of available seats – there is not a bad seat in the house.
No dress code is required or enforced. We suggest wearing Business Casual, or Cocktail Attire to the Magic Hideaway.
Yes. The entire show is clean and appropriate for children. You know your child best and what will interest them. Children ages 12 and under must be accompanied by an adult.
Yes! You are free to purchase as many individual tickets as you wish, or if you’d like to host a private party or corporate event at the Magic Hideaway please visit our Groups page for more information.
Yes, gift certificates are available for The Magic Hideaway. Click here to purchase a gift certificate.
Certified service dogs are permitted inside the Magic Hideaway. 
The use of smartphones, cameras or recording devices during the Show Room performance are not permitted. During the Cocktail Reception and the Post Show Celebration the taking of photos is invited and encouraged.
Yes, the Casa Monica Resort lobby, Cobalt Lounge and the Magic Hideaway are all wheelchair accessible areas with accessible routes from all street entrances and valet parking. If someone in your party uses a wheelchair or would like additional time to be seated, please let us know and we will make arrangements. Email us at [email protected]
Due to the limited inventory available for this intimate experience, all ticket sales are final.  There are no refunds. You may exchange for an alternate date and time, with a $5 per ticket processing fee.
To ensure everyone has a safe and enjoyable experience intoxicated patrons may be denied admittance to the Magic Hideaway. Any guest that is intoxicated and is causing a disturbance as determined by management may be asked to leave the Magic Hideaway without refund and may be subject to further consequences.

If you have any other questions, please email us at [email protected]

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