FAQ's

A complimentary welcome cocktail in the Magic Hideaway VIP section of the Cobalt Lounge and pre-show sleight of hand magic by Bill Abbott. An intimate Magic Hideaway showroom performance by Master Magician Bill Abbott where you’ll be inches away from the magic. And finally a post-performance opportunity for photos and autographs.
To ensure everyone has a safe and enjoyable experience intoxicated patrons may be denied admittance to the Magic Hideaway. Any guest that is intoxicated and is causing a disturbance as determined by management may be asked to leave the Magic Hideaway without refund and may be subject to further consequences.
You check in with our host at the Casa Monica Resort lobby located at 95 Cordova St, St. Augustine, FL 32084 on the main floor. Early show check-in begins at 6:00 p.m. for cocktails and the pre-show sleight of hand begins at 6:45 p.m. Late show check-in begins at 8:30 pm for cocktails and the pre-show sleight of hand begins at 9:15 p.m.
click here for directions
You don’t need to print your ticket. Just bring the confirmation you received by email when you bought your tickets on your smart phone. Your party will be checked-in under the ticket purchasers name.

Tickets are automatically sent to your email upon purchasing. Please check spam and junk folders if you do not see your tickets in your inbox. Click “here

Seats are assigned by our House Manager to ensure couples and groups are seated together. The room is arranged to give everyone an intimate, up close experience of the show and due to the limited number of available seats – there is not a bad seat in the house.
Certified service dogs are permitted inside the Magic Hideaway. 

Yes! Enhance your experience with a dinner reservation at the Casa Monica’s Costa Brava restaurant. Please allow for 2 hours prior to show time for your reservations. Please make your reservations HERE

Valet is $5 for Magic Hideaway guests only. Please have your valet ticket validated by your server in the Cobalt Lounge.  Public parking is behind the Lightner Museum across the street, and street parking around the hotel. See Directions
The Magic Hideaway Experience is 2-2.5 hours in length from the moment you check in.
We suggest wearing Cocktail Attire to the Magic Hideaway.
The show has been designed to entertain adults and is geared towards a mature audience. The minimum age limit for guests is 12 years old and children must be accompanied by an adult.
The use of smartphones, cameras or recording devices during the Show Room performance are not permitted. During the Cocktail Reception and the Post Show Celebration the taking of photos is invited and encouraged.
Yes, the Casa Monica Resort lobby, Cobalt Lounge and the Magic Hideaway are all wheelchair accessible areas with accessible routes from all street entrances and valet parking. If someone in your party uses a wheelchair or would like additional time to be seated, please let us know and we will make arrangements. Email us at [email protected]
Yes! You are free to purchase as many individual tickets as you wish, or if you’d like to host a private party or corporate event at the Magic Hideaway please visit our Groups page for more information.
Due to the limited inventory available for this intimate experience, all ticket sales are final.  There are no refunds. You may exchange for an alternate date and time, with a $5 per ticket processing fee.
Yes, gift certificates are available for The Magic Hideaway. Click here to purchase a gift certificate.

If you have any other questions, please email us at [email protected]